HDI 2018 Top 10 Sessions You Can’t Miss

HDI Conference 2018 | April 10-13, 2018
MGM Grand | Las Vegas | April 10-13, 2018 HDIConference.com | #HDIConf
The Top Ten HDI 2018 Sessions Everyone Will Be Talking About. Don’t Miss Out!
Early Bird is around the corner—Register by Friday, February 16th to save up to $400!
This year’s HDI Conference & Expo is bigger and better than ever with a full lineup of thought-provoking, interactive sessions, geared towards putting you at the cutting-edge of IT service management and support. Network with industry experts, discuss key processes, learn new strategies, and experience hands-on demonstrations of breakthrough technologies that will take your business to the next level.

HDI 2018 Top 10 Sessions:

  1. Crowdsourcing: A Collaboration of Desktop support questions and answers [Session 101]
  2. 5 Ways Automation Will Help You, If You Are Prepared [Session 105]
  3. Service & Support in the era of Digital Transformation [Session 204]
  4. Rise of the Machines – How AI is Totally Transforming IT and the End User Self Service Experience [Session 208]
  5. Customer Journey Mapping: Put the Customer at the Center of Support [Session 508]
  6. KCS Swarming – Ways to Gain Efficiencies for Desktop Support [Session 601]
  7. Relevant and Real Security Stories That Threaten Your Company [Session 609]
  8. Robot Army or Automated Helper? Is Your Support Organization Ready to Use Bots to Communicate with Customers? [Session 704]
  9. Leggo My Lego!: An exciting way to learn and apply lean management [Session 705]
  10. Case Study: Turbocharge Service Management through Lean and Agile Thinking [Session 805]

Fired up yet? We thought so. Don’t waste another minute! Get your entire organization inspired and energized at HDI 2018 where you’ll connect, engage, and learn from the most innovative solution providers in the field.

See the full program here.

Cash in on Early Bird Savings!

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HDI Conference c/o UBM
303 Second St., Suite 900 South Tower, San Francisco, CA 94107


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